About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

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Please submit CV’s in English

The Partner Advisor interfaces with Consulting Partners on a daily basis to ensure they have access to the right resources to help them thrive in the Salesforce Ecosystem. Partner Advisors work on numerous work streams in Alliances & Channels, manage multiple stakeholder relationships and monitor KPIs closely to drive results. Being in the role helps to develop strong communication skills, business acumen, problem solving abilities, while expanding your knowledge of the Salesforce platform and cloud-based technologies.The EMEA Partner Advisor Team is a talent development centre for Alliances, and a great place to launch your career at Salesforce. Team members progress from Partner Advisors to Grow Partner Account Managers, and eventually join country teams as Partner Account Managers, working with a fixed portfolio of Partners.The successful candidate needs to be able to work autonomously and show initiative when making suggestions for process improvements. They will gain first-hand experience using Salesforce Sales Cloud to keep track of records. Proficiency in spreadsheets, slides and Salesforce admin skills are very helpful in this role.
Job Description

• Leverage Salesforce top-class Analytics products to track partner revenue contribution and credential growth
• Align with the Sales Team to understand which partners are involved in which opportunities
• Ensure Partner requests assigned to you receive prompt responses and are resolved within SLA. Over time, you will benefit from your strong relationships to our internal teams to redirect partner tickets to the relevant Alliances team
• Qualify new partner applications and evaluate the potential of the partnership
• Work on special projects focused on Ecosystem Growth at scale, new partner onboarding and sales engagement
• Attend training sessions focused on product and industry knowledge, while developing an exciting career plan within a fast-paced cloud-based software company.

Required Skills/Experience:

• Bachelor’s (or Masters) Degree graduating between 2021-2023.
• Fluency in Italian (+ English)
• 1-2 years business experience
• Team player and ability to work in a high energy environment
• Excellent communication skills – verbal and written
• Highly motivated and ambitious

Location: Rome, Milan

At Salesforce, there is nothing more important than the success of our customers! Salesforce Professional Services, operating in the Salesforce Customer Success Group (CSG) are a team of trusted advisers, fundamental to the success of our customers. We help customers unleash the full power of Salesforce, find and implement solutions, and provide guidance on how to maximise value from our platform.

Our team is growing, and we are looking for Solution Architects to join us in Northern Europe.

Role Description 

Solution Architects collaborate with our most strategic customers and partners and build valuable relationships both internally and externally. They will have end-to-end functional responsibility for all aspects of the enterprise level solutions implementation (from initial requirements gathering till go-live).

They lead consultative engagements with sophisticated enterprise customers, partnering with key stakeholders to build compelling visions while advising and completing strategies. They are also responsible for viable solution options, providing industry best practices, formulating and presenting solution options to various levels of management and influencing and advising decisions that result in customer success.

Solution Architects can communicate optimally to various audiences in the forms of architectural and/or process diagrams or flows, functional capabilities, business process efficiencies, and business value realisation and is the trusted advisor for business and technology partners. Finally, with experience in software delivery cycles based on agile methodologies the architects support and are in close alignment with project management activities. 

They are strong presenters and facilitators, acquiring customer acceptance by understanding and delivering the right strategic vision, and driving the difficult conversations vital to implement business strategies. They are proficient at analysing issues and obstacles to determine root cause(s), weighing options, choosing appropriate courses of action, and measuring and revising strategy based on results.

YOUR IMPACT: Responsibilities

• Lead customers on their process, business and technical challenges ensuring balanced, scalable, and standard methodology solutions that meet and exceed customer needs
• Build sustainable relationships with partners and team members
• Where required, act as lead architect for the overall engagement by coordinating and aligning work of multiple architects and consultants on the team
• Align with project and engagement managers, Salesforce partners and other (internal) partners to support planning and implementation in close collaboration with the customer
• Understand and present high-level overviews of the Salesforce Core functionality and features
• Where required, perform hands-on application configuration (clicks not code) to meet customer needs
• Identify, lead or contribute to internal pivotal initiatives to grow the consulting practice, such as internal innovations, building up a strategic brand, and increasing teammates’ skills by knowledge sharing
• Contribute to broader goals by giving back to our communities by joining or leading volunteering activities
• Occasionally support pre-sales activity to position successful delivery of Salesforce solutions from a content perspective 

Minimum qualifications

• Understand customer’s processes and connect business requirements with the functional capabilities of the application
• Extensive experience in the assessment of business objectives, formulating solution options, and driving partner support
• Effective experience with software implementation lifecycle with ability to support project planning
• An individual with effective communication skills across a variety of audiences and situations
• Ability to coach and influence internal and customer partners and project members
• Ability to quickly learn & adapt to new situations
• Travel time depends on customer needs and always in alignment with your personal possibilities
• Full professional proficiency in English AND Italian
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Preferred Requirements:

• Relevant Salesforce certifications and consulting experience are a plus but not required
• Experience with Agile methodologies and frameworks (such as SAFE)
• Experience collaborating with strategic delivery teams
• Business Process analysis and design background
• Deep functional and business knowledge of industries/verticals
• Experience with increasing responsibility and guidance of junior consultants
• Exposure to CRM / ERP (sales, service, marketing)

Benefits & perks:

We have a public-facing website https://salesforcebenefits.com/international.html that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown! 

About Salesforce

Salesforce, the Customer Success Platform and world’s #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for “family”) made up of our employees, customers, partners and communities, we are working to improve the state of the world.

Location: Rome, Milan

The Analyst will play a critical role in the Sales Strategy group based in Dublin, which acts as the company’s internal consulting arm for the EMEA sales organization. The selected candidate will share responsibility for identifying and reporting on key indicators of cloud sales performance and market opportunity, using those findings to set the strategic agenda and drive projects for the sales organisation, and presenting recommendations to the sales leadership. Projects will include business planning, market segmentation, pipeline analysis, coverage optimization, and ongoing performance measurement. Deliverables range from robust analytic models, custom performance analysis, tactical business initiatives, and the packaging of findings into presentation-ready content for Salesforce executives. 

The successful candidate will possess a passion for creating innovative analysis, the wherewithal to develop findings and recommendations that transcend the numbers as well as the energy to contribute to projects impacting and transforming the business. Ideally, this person will have worked or interned in a sales strategy & operations environment, management consultancy, or in a comparable environment that requires business acumen combined with analytical skills, and will feel comfortable interacting with senior management on a regular basis.

Responsibilities:

• Work cross-functionally to establish reporting standards.
• Drive improvements in our sales process and coverage model through scalable analytics.
• Support our business units with ongoing analysis and recommendations
• Assist in developing and delivering presentations for senior executives and inform decisions on a daily basis.
• Assist the business through each stage of the fiscal year planning cycle in the design and implementation of planning models, sales territories and sales quotas.
• Take part into key strategic initiatives to transform and shape the business for delivering growth
• Interact regularly with different functions including Sales, Marketing, Finance and IT.

Desired Skills/Experience:

• Bachelors Degree, preferably in an analytical discipline such as engineering, computer science, economics, etc.
• Strong in quantitative analysis, excel and logical reasoning; experience dealing with complex data sets for analysis
• Solid self-starter behaviour: Curious, out-of-the-box & autonomous
• Fluent in Italian. 

Location: Rome, Milan

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. 

Technical Account Manager

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trials and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too – driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Join our EMEA team of Technical Account Managers who love to solve customer challenges together. Building strong trust-based relationships, working hand in hand with Salesforce’s biggest customers in an energetic and lively environment. The team is growing fast, and we are looking for passionate professionals to join the Salesforce family. We collaborate closely with teams of authorities on innovative and groundbreaking technology, in an ever-evolving environment, to support large-scale, enterprise-level accounts. This particular role can be to focus on Salesforce Core, Salesforce Marketing Cloud, or Salesforce Commerce Cloud. 

Role Description:

As a Technical Account Manager (TAM) in our EMEA TAM Team, the successful candidate will have the responsibility for partnering with a small number of assigned accounts to improve their overall technical and operational health. You will help the customer navigate through proactive and reactive support services to drive technical customer success and ultimately value. You should have a track record in translating sophisticated technical issues and driving service maturity through positive partnerships.

Being the trusted advisor for our most strategic customers is key, building an extensive knowledge of the Salesforce platform. The TAM will forge relationships with the key customer touchpoints and account teams, develop a deep technical understanding of their Salesforce implementation, share technical best methods, and adopt proactive services.

In major incidents the TAM acts as a point of contact, managing the customer’s expectations and communications to all levels.

The Salesforce magic is our culture of Trust, Customer Success, Equality and Inclusion, where we win as a “We” not a “Me”. At the core of every successful TAM is the highly developed ability to build strong trusted and positive relationships, gaining enjoyment through complex challenges to help customers do more while exhibiting a growth mindset. Trusted relationships form the cornerstone of every engagement with the ability to collaborate and clearly communicate and to learn new technologies quickly.

The TAM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on your clients need.

Responsibilities

The TAMs main role will be to orchestrate the entire Signature Success Support Experience for the aligned customers and their wider teams, including their partners. Become part of those customers Salesforce team and partner with them to provide recommendations, insights, and guidance tailored to their deployment:

• Develop a trusted relationship with key technical and business customers armed with efficient standard practices for enterprise architecture and become an authority on a customer’s implementation by understanding top business goals and priorities
• Understand customer trends, analyze patterns and identify action plans with a focus on critical issues prevention and risk mitigation
• Coordinate and orchestrate the Proactive Services Program using our 24×7 monitoring and solution analysis trends and insights
• Advocate for customers’ priorities internally within Salesforce while proactively working with the Salesforce R&D, Infrastructure & Product teams on technical issues, product roadmap changes, new feature requests, technical hurdles, etc
• Be a point-of-contact for all Support-related post-sales activities (pre-implementation through steady-state and renewal) and orchestrate all Salesforce teams’ efforts to ensure the highest levels of customer happiness

Skills

To be successful in this role, the following experience is preferred:

• Experience in a customer-facing role, working with executive customers, supporting customer technical implementations or transformation programs
• Fluent in English and Italian.
• Comfortable with working autonomously and as part of a remote team
• Experienced at leading the navigation, prioritization, and management of technically sophisticated customer requests or projects involving multiple parties and high volumes of transactions/load in distributed enterprise systems
• Good communication skills – having previously communicated effectively with and influenced at all levels of the internal organization and with the customer
• Have some understanding of database, application, and network technologies used in Cloud Computing (i.e. knowledge of network topologies and devices, database concepts and SQL, multi-tenancy), and internet technologies (i.e firewalls, web servers, web proxy servers, application servers, CDN, DNS).
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Attributes:

• Ability to prioritize, multi-task, and perform effectively under pressure
• Ability to learn quickly and adapt to change
• Technologically savvy!

Volunteer Opportunities

Have you heard of our 1:1:1 model, focused on giving back to the community? The success in giving back has helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the World’s Most Innovative Companies, according to Forbes, we are #1 in PEOPLE’s Top 15 Companies that Care, and are on Fortune’s Change the World list. Values create value. Our values helped drive our revenue number to $13.28 billion dollars in fiscal years in 2019.

We have a public-facing website that explains our various benefits for:

• Health benefits
• Financial benefits and perks
• Time off and leave policies
• Parental benefits
• Perks and discounts 

Location: Rome, Milan

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Role

Working with Account Executives and cross-functional teams, you will build and prioritise target account lists within your defined territory, prospect new business opportunities, qualify their goals and pain-points, identify how Salesforce can help them, as well as become a Social Selling Specialist.

In the BDR role, you will do well if you have experience in business development and/or outbound prospecting, if you love a challenge, working in target-driven environments, and succeeding as part of a team. We are seeking someone who is not afraid to speak to C-level customers on the phone as well as making sure you are up to date on the newest technologies and industry trends.

You’ll have a talent for finding new businesses and developing positive relationships, and you’ll work across many different parts of the organisation to get things done!

• Fluency in Italian and English
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Advantages / benefits include:

• Exceptional sales training, development, and mentorship in the areas of professional growth and product knowledge
• Clear and structured career path into Account Executive capacity and beyond
• Constant learning and knowledge sharing with some of the best complex selling professionals in the industry
• Chance to work in a dynamic, fun, and exciting environment
• Health Insurance and Pension contributions
• A monthly wellbeing subsidy of €100
• Annual education budget of €5,000 to spend on your career development
• Additional 7 days paid time off for charitable causes (1-1-1 model)
• Parental benefits (parental leave, childcare support, fertility, and adoption program, etc)
• Opportunity to be part of the Salesforce’s employee-led and organised Equality Groups helping to drive innovation and social responsibility (We have 12 Equality Groups, including the Salesforce Women’s Network, Ability-force, and more. Learn more here (https://www.salesforce.com/company/equality/equality-groups.html).)
• Shares purchase plan

Learn more about our commitment to Equality and how we are working to create a diverse workplace that reflects society:Salesforce/Equality (https://www.salesforce.com/company/equality/).

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.  

Role Description:
We are seeking an innovative and passionate Project Manager for our Professional Services team who shares our vision of bringing the power of cloud computing to enterprises. Engagement Delivery Managers are responsible for overseeing our teams to drive successful customer outcomes with our implementations. They manage and run more complex, enterprise and strategic projects. Our Project Managers actively participate on the project, scoping, contracts review, knowledge transfer, and budget management.

Your Impact:
Serve as the overall Leader of the project team and exhibit excellent leadership skills in forming a team, ensuring strong communication channels, giving clarity, motivation and direction to the team throughout the engagement.
Be the primary customer interface and perform project management activities that ensures adherence to Salesforce methodology and project gates and governance.
Build and lead project plans; supervise and review project progress and timelines; adjust schedules and plans as needed; ensure on time and on budget delivery of projects and identify and resolve issues to ensure project success.
Supervise utilization of project resources in alignment with resource allocation and budget. This includes on time entry and approvals for project timesheets.
Able to lead one or two large projects or programs, or a couple of small to medium sized interrelated projects requiring complex cross-functional teamwork and management at the program level.
Facilitate requirements gathering and assist with crafting project deliverables, and Salesforce documentation as needed.
Being an extension to the account team to extend the Salesforce footprint.
Participate in end to end implementation planning including project management, risk & issue management, communication and business organisational change.
Facilitate User Acceptance Testing with business end users including coordination and user acceptance sign-off.

Basic qualifications:
Proven experience in Project Management, including experience handling external client projects.
Ability to balance the business and technical requirements to produce a project plan and collaborate to acquire the information, such as estimates, as input to the project plan.
Demonstrated project management skills, with direct responsibility for running project teams, up to 20+ people, budget and schedule.
Demonstrated ability to have difficult conversations.
Proven history of delivering high quality results on schedule and within budget, managing a budget.
Manage and communicate with remote developers.
Outstanding and effective interpersonal skills; along with strong communication skills both verbal and written.
Ability to work effectively in a fast paced, high energy, team-oriented environment.
Proficiency in Italian and English language.
Available to travel regionally and occasionally internationally depending on customer needs.

Preferred qualifications:
Project Management Methodology Certification such as Prince, PMP, SAFe, Scrum.
Experience with business process expertise around an industry Vertical (i.e. Financial, Telco, Health & Life Sciences, or Manufacturing, Retail, Logistics).
Pre- Sales Skills, Enterprise change and management experience.
Enterprise-scale integration solutions and cloud technology or equivalent.
Experience implementing enterprise-scale CRM software solutions around processes such as Sales, Service, Marketing, Commerce is a plus.

Location: Rome, Milan

We are seeking innovative and passionate Project Managers who share our vision of bringing the power of cloud computing to enterprises. Project Managers are experienced professionals on our project teams who work closely with various technical and non-technical team members; managing and running more complex, enterprise and strategic technical projects. Our Project Managers are subject matter experts who actively participate on the project, scoping, contracts review, knowledge transfer, and budget management, including hands on application configuration.

Responsibilities: 

• Project Manager manage large projects including timeline, budget, scope, C level relationships/expectations. Participate in end to end implementation planning and manage day-to-day execution of project implementations. Assist with the planning, tracking, documentation, issue management and status updates for the project.
• Manage end-to-end functionality as it relates to the analysis, design, build, test, and deployment of enterprise level solutions.
• Create and manage project plans; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success.
• Adopt a standardized development lifecycle methodology for all projects.
• Develop and maintain numerous project deliverables that support the solution design including discussion documents and other project artifacts.
• Establish and maintain Trusted Advisor status with Project, Business and Technology stakeholders
• Facilitate requirements gathering, including review sessions, and assist with the creation of project deliverables, as needed.
• Hands-on application configuration/customization to meet client needs.
• Manage UAT with end users including coordination and user acceptance signoff.
•  Collect, formulate, and disseminate best practices on project implementation, solution positioning and delivery. Provide feedback to Engagement Managers and Executive Sponsors when necessary.
• Have difficult conversations regarding budget, resources and timeline and formally capture and communicate outcomes of those meetings.
• Travel may be required.

Qualifications:

• Formal project management certification (PMP/Prince2 or similar).
• Implementing enterprise-scale software solutions. CRM and Salesforce.com implementation experience preferred.
• Demonstrated project leadership skills, with direct responsibility for managing project teams, budget and schedule.
• Demonstrated project management skills with teams of up to 10+ people.
• Demonstrated history of delivering high quality results on schedule and within budget.
•  Experience with Agile and Waterfall implementation methodologies.
• Outstanding communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience.
• Strong presentation skills. Able to effectively present and defend point of view to a variety of audiences.
• Ability to weigh business and technical requirements to produce project plans and estimates.

Preferred Skills/Experience 

• Salesforce.com Certifications (Admin, Consultant, Developer), preferred, not necessary.
• Experience with Salesforce.com configuration and custom development.
• Keen ability to quickly connect business requirements with the functional capabilities of the application
• Expert in the assessment of business objectives, formulating solution options, and driving stakeholder support
• Solid experience leading projects and application solution design efforts
• Extensive experience contributing as a direct resource, and managing others on enterprise software deployments 

Salesforce, the Customer Success Platform and world’s #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work for six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world.

Location: Rome, Milan

Strategic Architect who can deliver the full value advisory services offering with engagement oversight from more senior member(s) of practice. Develops reputation as an internal SME in one or more technical domains. Individual contributor to practice. Expected to achieve Certified Technical Architect within 2 to 3 years. Embed with one of our customers for months to years, accelerating ROI and reducing risk. Help your customer establish a solid architecture foundation, effective architecture governance and a continuous delivery engine to allow Salesforce to serve as a mission-critical customer platform. Learn your customer’s business, goals and technology landscape. Form relationships with senior stakeholders and drive a strategic roadmap for their transformation leveraging Salesforce and complementary platforms. Remove architecture roadblocks by leveraging your expertise (enhanced by our accelerated training program), the standards and best practices of our Architect Community and the future vision of our Product Managers. Contribute to our Architect Community so everyone can drive value faster.

Serve as a Trusted Advisor to our customer’s technology and business leaders, leveraging the collective intelligence of our Architect Community and Product Managers to accelerate business value and reduce risk.

Responsibilities

• Help clients consistently meet/exceed goals and metrics
• Contribute to a program vision and advise on program/project strategies.
• Enable customer and partners to effectively integrate Salesforce into the customer’s infrastructure.
• Ensure health of customer architecture across Salesforce products and complementary platforms.
• Drive, through governance and attention to critical architecture decisions, adherence to standards and best practices in domains such as: Security, Performance, Integration, Analytics, Mobile, Release Management and Development Lifecycle.
• Engage Salesforce Architect Community, Product Managers and Core Engineering on high-risk architecture recommendations.
• Advise and mentor diverse teams of customer and partner resources, exercising influence without direct authority.
• Grow the Advisory Services practice by contributing to internal strategic initiatives.
• Generate positive feedback from internal teams and leadership
• Show continued professional growth and development

Preferred Qualifications and Skills:

• Enterprise consulting experience, including implementation experience with one or more common enterprise software solutions (e.g. CRM, ERP).
• Experience as Architect in a mid to large sized organization with demonstrated leadership driving transformation in a matrixed organization.
• Experience with enterprise application, data, security and integration architecture domains.
• Proven ability to analyze, design, and optimize business processes via technology and integration.
• Ability to work independently and be a self-starter.
• Polished speaker and written communicator with the ability to evangelize best practices at various levels within a large organization.
• Cutting edge innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologies.
• Travel to client site (average of 50%), but may be higher or lower based on the client engagement.
• Bachelor’s degree in Computer Science, Software Engineering, Business, or related field.
• Relevant Salesforce Certifications such as App Builder, Admin, Advanced Admin, Sales Cloud Consultant, Service Cloud Consultant, Application Architect, Systems Architect, or best of all Certified Technical Architect.

Leadership Qualities:

PASSION: Passionate about Customer Success

BEGINNERS MIND: Always learning; approaches each interaction with open mind; great listener and hands-on

LEADERSHIP: Self-aware and strategic thinker; proficient at building strong relationships

COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence

STORYTELLER: Confidently and effectively facilitates and presents; ably defends point-of-view; keeps audiences engaged and delivers a clear and memorable message

TEAM PLAYER: Proficient at collaboration and working with members of a team

URGENCY: Ability to move fast and drive business value and results

OHANA: Embodies Aloha culture; a team player that everyone enjoys working with and has a generous heart

TRUST: Trusts the company’s core values; shows integrity, transparency, and reliability

ADAPTABLE: Excels in high levels of uncertainty and change

COMMUNITY CHAMPION: Leads internal initiatives; actively contributes to the Community’s knowledge and resource base 

About Salesforce:

Salesforce, the Customer Success Platform and world’s #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for “family”) made up of our employees, customers, partners and communities, we are working to improve the state of the world

Location: Rome, Milan

Salesforce, the Customer Success Platform and world’s #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three ground-breaking ideas—a new technology model in cloud computing, a pay-as-you-go business model and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes World’s Most Innovative Company ten years in a row and one of Fortune 100 Best Companies to Work For eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce.

Together, with our whole Ohana (Hawaiian for “family”) made up of our employees, customers and partners, we are working to improve the state of the world. Salesforce’s founder and current CEO is personally committed to promote gender equality and respect work-life balance.

Be successful together:

Salesforce is a fast growing company which has kept its strong core values: trust, equality, growth and innovation.

We foster creativity and innovation at every level and to align all company on same objectives, strategic vision and country goals are built as one team. It is possible and encouraged for each employee to contribute to country goals and participate to strategic vision.

During your application process, you will be coached by a buddy to answer all your questions.

If you join the company, coaching will be continued to smooth your integration. Coaching and feedback are part of Salesforce foundations and will be part of your success and continuous development plan.

We are currently looking for curious and driven Account Executives with knowledge of technology and solid business-to-business sales and account management experience. You will be selling our entire portfolio of products across an industry align patch of accounts.

Salesforce.com offers a fast-paced, innovative environment where you will be empowered to sell business applications solutions and be set up for success. Our goal is to build an organization of smart, customer oriented Account Executives, committed to our mission and focused on winning, but able to balance this with a respectful, healthy environment and lifestyle. At salesforce.com, integrity and reliability are as important as talent and effort.

Your impact:

• As part of our Sales team you will be selling to our accounts
• You will build, share with an extended team and implement an account plan to deliver maximum revenue potential.
• Manage entire complex sales-cycles often presenting to C-level executives the value of our full suite of applications.
• Forecast sales activity and revenue achievement, while creating satisfied customers.
• Evangelize the salesforce vision through product demonstrations, in-market events, and account specific initiatives.

Requirements for the Role:

• A strong technology sales experience (7 to 15 years preferably in Software or in Business Applications)
• Proven sales forecasting abilities and revenue achievement in the Spanish market
• Successful history of net new business sales
• A background in inbound and outbound prospecting and closing of new business
• Consistent overachievement of quota and revenue goals
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Proficient in Italian and English

About salesforce.com

Salesforce.com is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we’re delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate–and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes and one of Fortune’s 100 Best Companies to Work For. Our “more human, less corporate” culture is built around doing work that matters, winning as a team and celebrating success Aloha-style. Ready to find your #dreamjob?

Accommodations – If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

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Salesforce welcomes all.

Location: Rome, Milan

Responsibilities

• The ability to confidently present and articulate the business value of the Salesforce cloud-based application suite and platform to managers and executives of all levels in competitive and complex sales cycles.
• Be an innovator who can create new solutions using out-of-the-box thinking to enable client’s business initiatives to be realised.
• The development and delivery of differentiated custom solutions and presentations to key decision makers to address their business issues and needs in an effective and timely manner
• Deliver product, technical, and security related responses on RFPs/RFIs
• Demonstrate a working knowledge of how to integrate cloud applications to existing business applications.
• Orchestrate a technical sales cycle which requires involvement of multiple resources.
• Work as a team player by contributing, learning and sharing new knowledge
• Manage multiple customer engagements concurrently
• Proactively support relationships with customers and partners.
• Be self motivated, flexible, and take initiative.
• Participate in all appropriate product, sales, procedural training, and certification to acquire and maintain the knowledge necessary to be effective in the position.
• Willingness and flexibility to travel as needed.

Required Skills/Experience

In order to be considered for this role candidates must have the following:

• More than 5 years experience in a comparable position, supporting the sales cycle in selling CRM or high value business solutions.
• Proven track record in a comparable position supporting the sales cycle in selling to a business audiences and large Enterprises.
• B.S. degree in Computer Science or other relevant discipline
• Business Analysis and Business Case/ROI construction.
• Strong verbal and written communications skills with a focus on discovery, positioning, business justification, and closing techniques.
• Superior presentation skills.
• Must be fluent in Italian as well as English

Salesforce, the Customer Success Platform and world’s #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas—a new technology model in cloud computing, a pay-as-you-go business model and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes World’s Most Innovative Company five years in a row and one of Fortune 100 Best Companies to Work For eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for “family”) made up of our employees, customers, partners and communities, we are working to improve the state of the world.