Overview:

We are seeking innovative and passionate Project Managers who share our vision of bringing the power of cloud computing to enterprises. Project Managers are experienced professionals on our project teams who work closely with various technical and non-technical team members; managing and running more complex, enterprise and strategic technical projects. Our Project Managers are subject matter experts who actively participate on the project, scoping, contracts review, knowledge transfer, and budget management, including hands on application configuration.

Responsibilities:

• Project Manager manage large projects including timeline, budget, scope, C level relationships/expectations. Participate in end to end implementation planning and manage day-to-day execution of project implementations. Assist with the planning, tracking, documentation, issue management and status updates for the project.
• Manage end-to-end functionality as it relates to the analysis, design, build, test, and deployment of enterprise level solutions.
• Create and manage project plans; monitor and review project progress and timelines; adjust schedules and plans as needed; and identify and resolve issues to ensure project success.
• Adopt a standardized development lifecycle methodology for all projects.
• Develop and maintain numerous project deliverables that support the solution design including discussion documents and other project artifacts.
• Establish and maintain Trusted Advisor status with Project, Business and Technology stakeholders
• Facilitate requirements gathering, including review sessions, and assist with the creation of project deliverables, as needed.
• Hands-on application configuration/customization to meet client needs.
• Manage UAT with end users including coordination and user acceptance signoff.
• Collect, formulate, and disseminate best practices on project implementation, solution positioning and delivery. Provide feedback to Engagement Managers and Executive Sponsors when necessary.
• Have difficult conversations regarding budget, resources and timeline and formally capture and communicate outcomes of those meetings.
• Travel may be required.

Qualifications:

• Formal project management certification (PMP/Prince2 or similar).
• Implementing enterprise-scale software solutions. CRM and Salesforce.com implementation experience preferred.
• Demonstrated project leadership skills, with direct responsibility for managing project teams, budget and schedule.
• Demonstrated project management skills with teams of up to 10+ people.
• Demonstrated history of delivering high quality results on schedule and within budget.
• Experience with Agile and Waterfall implementation methodologies.
• Outstanding communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience.
• Strong presentation skills. Able to effectively present and defend point of view to a variety of audiences.
• Ability to weigh business and technical requirements to produce project plans and estimates.

Preferred Skills/Experience

• Salesforce.com Certifications (Admin, Consultant, Developer), preferred, not necessary.
• Experience with Salesforce.com configuration and custom development.
• Keen ability to quickly connect business requirements with the functional capabilities of the application
• Expert in the assessment of business objectives, formulating solution options, and driving stakeholder support
• Solid experience leading projects and application solution design efforts
• Extensive experience contributing as a direct resource, and managing others on enterprise software deployments

We are hiring the above profiles across EMEA countries and the successful candidates will be fluent in local languages.

Salesforce, the Customer Success Platform and world’s #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work for six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world.

The Analyst will play a critical role in the Sales Strategy group based in Dublin, which acts as the company’s internal consulting arm for the EMEA sales organization. The selected candidate will share responsibility for identifying and reporting on key indicators of cloud sales performance and market opportunity, using those findings to set the strategic agenda and drive projects for the sales organisation, and presenting recommendations to the sales leadership. Projects will include business planning, market segmentation, pipeline analysis, coverage optimization, and ongoing performance measurement. Deliverables range from robust analytic models, custom performance analysis, tactical business initiatives, and the packaging of findings into presentation-ready content for Salesforce executives.

The successful candidate will possess a passion for creating innovative analysis, the wherewithal to develop findings and recommendations that transcend the numbers as well as the energy to contribute to projects impacting and transforming the business. Ideally, this person will have worked or interned in a sales strategy & operations environment, management consultancy, or in a comparable environment that requires business acumen combined with analytical skills, and will feel comfortable interacting with senior management on a regular basis.

Responsibilities:

• Work cross-functionally to establish reporting standards.
• Drive improvements in our sales process and coverage model through scalable analytics.
• Support our business units with ongoing analysis and recommendations
• Assist in developing and delivering presentations for senior executives and inform decisions on a daily basis.
• Assist the business through each stage of the fiscal year planning cycle in the design and implementation of planning models, sales territories and sales quotas.
• Take part into key strategic initiatives to transform and shape the business for delivering growth
• Interact regularly with different functions including Sales, Marketing, Finance and IT.

Desired Skills/Experience:

• Bachelors Degree, preferably in an analytical discipline such as engineering, computer science, economics, etc.
• Strong in quantitative analysis, excel and logical reasoning; experience dealing with complex data sets for analysis
• Solid self-starter behaviour: Curious, out-of-the-box & autonomous
• Fluent in Italian.

*LI-Y

Department Description

At Salesforce, there is nothing more important than the success of our customers! Salesforce Professional Services, operating in the Salesforce Customer Success Group (CSG) are a team of trusted advisers, fundamental to the success of our customers. We help customers unleash the full power of Salesforce, find and implement solutions, and provide guidance on how to maximise value from our platform.

Our team is growing, and we are looking for Solution Architects to join us in Northern Europe.

Role Description

Solution Architects collaborate with our most strategic customers and partners and build valuable relationships both internally and externally. They will have end-to-end functional responsibility for all aspects of the enterprise level solutions implementation (from initial requirements gathering till go-live).

They lead consultative engagements with sophisticated enterprise customers, partnering with key stakeholders to build compelling visions while advising and completing strategies. They are also responsible for viable solution options, providing industry best practices, formulating and presenting solution options to various levels of management and influencing and advising decisions that result in customer success.

Solution Architects can communicate optimally to various audiences in the forms of architectural and/or process diagrams or flows, functional capabilities, business process efficiencies, and business value realisation and is the trusted advisor for business and technology partners. Finally, with experience in software delivery cycles based on agile methodologies the architects support and are in close alignment with project management activities.

They are strong presenters and facilitators, acquiring customer acceptance by understanding and delivering the right strategic vision, and driving the difficult conversations vital to implement business strategies. They are proficient at analysing issues and obstacles to determine root cause(s), weighing options, choosing appropriate courses of action, and measuring and revising strategy based on results.

YOUR IMPACT: Responsibilities

• Lead customers on their process, business and technical challenges ensuring balanced, scalable, and standard methodology solutions that meet and exceed customer needs
• Build sustainable relationships with partners and team members
• Where required, act as lead architect for the overall engagement by coordinating and aligning work of multiple architects and consultants on the team
• Align with project and engagement managers, Salesforce partners and other (internal) partners to support planning and implementation in close collaboration with the customer
• Understand and present high-level overviews of the Salesforce Core functionality and features
• Where required, perform hands-on application configuration (clicks not code) to meet customer needs
• Identify, lead or contribute to internal pivotal initiatives to grow the consulting practice, such as internal innovations, building up a strategic brand, and increasing teammates’ skills by knowledge sharing
• Contribute to broader goals by giving back to our communities by joining or leading volunteering activities
• Occasionally support pre-sales activity to position successful delivery of Salesforce solutions from a content perspective

Minimum qualifications

• Understand customer’s processes and connect business requirements with the functional capabilities of the application
• Extensive experience in the assessment of business objectives, formulating solution options, and driving partner support
• Effective experience with software implementation lifecycle with ability to support project planning
• An individual with effective communication skills across a variety of audiences and situations
• Ability to coach and influence internal and customer partners and project members
• Ability to quickly learn & adapt to new situations
• Travel time depends on customer needs and always in alignment with your personal possibilities
• Full professional proficiency in English AND Italian
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Preferred Requirements:

• Relevant Salesforce certifications and consulting experience are a plus but not required
• Experience with Agile methodologies and frameworks (such as SAFE)
• Experience collaborating with strategic delivery teams
• Business Process analysis and design background
• Deep functional and business knowledge of industries/verticals
• Experience with increasing responsibility and guidance of junior consultants
• Exposure to CRM / ERP (sales, service, marketing)

Benefits & perks:

We have a public-facing website https://salesforcebenefits.com/international.html that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!

About Salesforce

Salesforce, the Customer Success Platform and world’s #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for “family”) made up of our employees, customers, partners and communities, we are working to improve the state of the world.

*LI-Y

Department Description

At Salesforce, there is nothing more important than the success of our customers! Salesforce Professional Services, operating in the Salesforce Customer Success Group (CSG) are a team of trusted advisers, fundamental to the success of our customers. We help customers unleash the full power of Salesforce, find and implement solutions, and provide guidance on how to maximise value from our platform.

The Consulting Services team in Southern Europe is continuously growing, and we are currently looking for Technical Architects.

Role Description

Technical Architects collaborate with our customers and partners during project planning and implementation to share their extensive knowledge of the Salesforce platform and product suite to craft the solution.

As such, they will often be part of the scaled agile organisation. Depending on seniority and experience as well as business need will be part of teams in the hands-on delivery of solutions.

YOUR IMPACT: Responsibilities

Technical Architects are mostly aligned to one customer and sometimes to several customers, working as technology advisors, evaluating the business and technical requirements, guiding technical discussions, helping define the implementation approach and responsible for key deliverables.

Based on seniority they are involved in the building of solutions (configuration and coding) and/or leading diverse teams of resources in technical delivery aspects.

Through our extended onboarding program of formal certification, internal training, knowledge transfer, hands on experience and closely working with other Technical Architects you will become a Salesforce Domain Authority at the forefront of our Architecture offerings, delivering outstanding customer success.

A successful Technical Architect:

• makes our Clients successful with a deep understanding of technology and how it adds customer value
• identifies and guides or contributes to critical initiatives to grow the consulting practice and toolsets, Professional Services brand, and peer’s competencies
• builds relationships with business partners, internal and external; contributes to broader goals and growth beyond the scope of a single or your current project

Minimum qualifications

• A real passion for redefining businesses through technology as well as the ability to understand and be adaptable to customer needs and to advocate for customer success
• Extensive hands-on technical consulting and solution implementation experience for a major software domain (e.g. CRM, ERP, HR).
• Experience in hands-on coding experience in object oriented languages.
• A detailed understanding of web services, data modeling, and enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM)
• Demonstrable ability to analyze, design, and optimize business processes via technology and integration, including management in guiding customers and colleagues in rationalizing and deploying emerging technology for business use cases
• Ability to work independently and as part of a distributed team and a willingness to take ownership of problems
• Good interpersonal and communications skills
• Ability to rapidly learn new technologies and an appetite to learn more as well as strong presentation, communication and facilitation skills
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Preferred Requirements

• Architecture experience across a broad set of enterprise technologies, including integration & middleware technologies
• Enterprise consulting experience, including implementation experience with major technology programs
• Ability to build and maintain key relationships with C-level / mid level and key decision makers
• Experience as a Senior Architect and/or CTO in a mid to large sized organisation with leadership driving an organisational transformation in a matrixed organisation
• Experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions
• Prior experience in the FSI, Telco, Manufacturing regionally sector would be advantageous
• Available to travel regionally and occasionally internationally for up but not more than 50%

Benefits & perks:

We have a public-facing website https://salesforcebenefits.com/international.html that explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!

About Salesforce

Salesforce, the Customer Success Platform and world’s #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” five years in a row and one of Fortune’s “100 Best Companies to Work For” eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for “family”) made up of our employees, customers, partners and communities, we are working to improve the state of the world.

*LI-Y

Salesforce, the Customer Success Platform and world’s #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three ground-breaking ideas—a new technology model in cloud computing, a pay-as-you-go business model and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes World’s Most Innovative Company ten years in a row and one of Fortune 100 Best Companies to Work For eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce.

Together, with our whole Ohana (Hawaiian for “family”) made up of our employees, customers and partners, we are working to improve the state of the world. Salesforce’s founder and current CEO is personally committed to promote gender equality and respect work-life balance.

Be successful together:

Salesforce is a fast growing company which has kept its strong core values: trust, equality, growth and innovation.

We foster creativity and innovation at every level and to align all company on same objectives, strategic vision and country goals are built as one team. It is possible and encouraged for each employee to contribute to country goals and participate to strategic vision.

During your application process, you will be coached by a buddy to answer all your questions.

If you join the company, coaching will be continued to smooth your integration. Coaching and feedback are part of Salesforce foundations and will be part of your success and continuous development plan.

We are currently looking for curious and driven Account Executives with knowledge of technology and solid business-to-business sales and account management experience. You will be selling our entire portfolio of products across an industry align patch of accounts.

Salesforce.com offers a fast-paced, innovative environment where you will be empowered to sell business applications solutions and be set up for success. Our goal is to build an organization of smart, customer oriented Account Executives, committed to our mission and focused on winning, but able to balance this with a respectful, healthy environment and lifestyle. At salesforce.com, integrity and reliability are as important as talent and effort.

Your impact:

• As part of our Sales team you will be selling to our accounts
• You will build, share with an extended team and implement an account plan to deliver maximum revenue potential.
• Manage entire complex sales-cycles often presenting to C-level executives the value of our full suite of applications.
• Forecast sales activity and revenue achievement, while creating satisfied customers.
• Evangelize the salesforce vision through product demonstrations, in-market events, and account specific initiatives.

Requirements for the Role:

• A strong technology sales experience (7 to 15 years preferably in Software or in Business Applications)
• Proven sales forecasting abilities and revenue achievement in the Spanish market
• Successful history of net new business sales
• A background in inbound and outbound prospecting and closing of new business
• Consistent overachievement of quota and revenue goals
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• Proficient in Italian and English

About salesforce.com

Salesforce.com is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we’re delivering the next generation of social, mobile and cloud technologies that help companies revolutionize the way they sell, service, market and innovate–and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes and one of Fortune’s 100 Best Companies to Work For. Our “more human, less corporate” culture is built around doing work that matters, winning as a team and celebrating success Aloha-style. Ready to find your #dreamjob?

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.

Salesforce welcomes all.